Resilience
 

How to use this course
Below are a series of downloads for you. Taken together, they will lead you, in a modular basis, through the whole of our Promoting Excellence Resilience course, and will conclude with a certificate that you can download to show you have successfully completed the training and have been officially certificated by Promoting Excellence Limited.

Each module has video narration, so you are best to complete the course where sound will not disturb others around you.The course is linear, so you should start by downloading and completing the Introduction, followed by Module ONE, Module TWO and so forth. Your password and login ID gives you access to this page, in most cases, for a full year from purchase, so you will not need to rush, but can work methodically. Some downloads are quite large - up to 50MB or so - so you should only download the module upon which you are currently working, before progressing to the next one.

Where a module has worksheets, bonus materials and handouts, these are listed below, in the order you will need to download them. Not all courses, and not all modules have worksheets or handouts, but where they do, they are listed below for you to download and use.

All modules are in Microsoft PowerPoint Show format.

Certification
When you reach the conclusion of the course, you will be able to click a link to your Promoting Excellence certificate.

Is the course for an individual or a group? Will they use this differently?
The course has been written for use by individuals or small groups. An individual will need to reflect on some of the ideas raised, and to jt down their thoughts. They may like to then discuss their ideas with peers, or a competent leader. A small group will find benefit in discussing the ideas and issues raised as a group, and perhaps agreeing on joint actions.

Aims
AIMS
To clarify the nature of Resilience
To emphasize the importance of Resilience for all
To explore ways to develop Resilience – esp. at work

Outcomes
It is expected that by the end of this course you will understand more about the importance of Resilience, and the steps needed to develop it further

Some Housekeeping Points
In each module,you can go forwards to the next slide by clicking on the button in the top right corner of each module-slide. To signify that a slide is fully completed and ready to advance, the button-label will flash. You can also go backwards to look again at any slide you have completed. To do that click the button in the top left corner. When going back through slides, their videos (if any) will not automatically play - but you can play them by clicking on them)
If you are using this course on an iPad, please choose the option 'Download', rather than 'View'. Download gives you the full file (remember you need the Apple PowerPoint app, free to all Microsoft 365 subscribers. It is best to download the App first.)
Technical support on device configuration options can only be provided by your ICT department. The course has been tested on PC and iPad.


YOUR COURSE
A Promoting Excellence Certificate in SEVEN Modules
You can complete the course as quickly or as slowly as you like. So long as you have a valid licence that is still 'in date', you can download your course material at any time..
REMEMBER - TO RUN THE COURSE YOU WILL NEED A RECENT VERSION OF MICROSOFT POWERPOINT
TO DOWNLOAD ANYTHING - CLICK THE GREEN HEADINGS BELOW


---WORKBOOK --- 
RESILIENCE COURSE WORKBOOK - Start by downloading this -it will be your guide as you progress through the course. You can complete this on-screen, or you can print it. PLEASE REMEMBER TO SAVE YOUR WORKBOOK to your local computer. If you do not save it, you can download a new one at any time, but it will be a fresh workbook without any of your notes. Only your own saved workbook contains your notes. This is true for all Workbooks and Worksheets also.


--- INTRODUCTION --- (Click the GREEN HEADINGS to download)

INTRODUCTION - Start by Downloading this and working through it. (ppsx file)
This is just an introduction, to clarify aims and outcomes and the course content.

--- MODULE ONE ---

MODULE ONE - Do YOU Show Resilient Behaviours? (ppsx file)
This module invites you to consider what resilient behaviours are, and how they may be shown at work.

--- MODULE TWO ---

MODULE TWO -What IS Resilience? (ppsx file)
This module discusses resilience and its relationship to assertiveness - are they the same thing, and if not, how do they differ? What does this imply for people who are assertive, or quite unassertive?

MODULE TWO- Worksheet and Handout on Assertiveness (pdf file)
Further steps and information to help with improving your assertiveness

--- MODULE THREE ---

MODULE THREE - Testing Your Resilience (ppsx file)
This module includes diagnostics to test and interpret your own current levels of resilience

MODULE THREE- Resilience Diagnostic Questionnaire (pdf file)
Further steps and information to help with improving your assertiveness.
To complete the diagnostic questionnaire, click the drop down box and then click on the score you wish to record. The questionnaire will do all the scoring for you. Once complete, you can save the diagnostic straight from Adobe Acrobat.

--- MODULE FOUR ---

MODULE FOUR - Building Resilience (ppsx file)
This module looks at how you can build your own resilience, no matter what your current starting point.

MODULE FOUR- Building Resilience Worksheet and Handout (pdf file)
Excellent advice on how to build your resilience

--- MODULE FIVE ---

MODULE FIVE -Factors that could break your resilience (ppsx file)
This module looks at what might negatively affect your ability to be, or to remain, resilient, and asks you to consider how you may counteract or respond to these and remain resilient

MODULE FIVE- Factors that can undermine individual resilience (pdf file)
Use this worksheet to reflect on your experiences and situations and think of your reactions and what would you do differently, now.

--- MODULE SIX ---

MODULE SIX - Developing Resilience at Work (ppsx file)
This module specifically looks at the work context - how to develop your skills of resilience when others have more hierarchical 'power' than you.

MODULE SIX- Where there is Change and Uncertainty (pdf file)
Use this worksheet to discover how to show resilience in the face of change, uncertainty, or where there is not a supportive or collaborative climate.

MODULE SIX- Case Study (pdf file)
A Case Study – with Key Points to help Leaders with Resilience. How to play 'the Long Game'

--- MODULE SEVEN ---

MODULE SEVEN - Building a Resilient Team (ppsx file)
Now you are proficient at the skills of resilience,this final module looks at how to build your whole team for resilience also.
Don't forget to download your certificate at the end of this module. (If you do forget, you can redo just this module seven and download it at the end).
Your certificate has a field for you to enter your name.It can then be saved, or printed off.

MODULE SEVEN - Questionnaire on Team Resilience (pdf file)
Use this questionnaire to focus your efforts on your team, and consider what can  work on to improve your team resilience?

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Thank You
Thank you for your purchase of this course.
We hope it truly helps you become more resilient.