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Your Promoting Excellence Certificated
Online Training Course
This course will help you develop the skills needed to effectively coach and/or mentor others, improve your confidence, and enhance your abilities to support those with whom you work.
This course covers excellent practice in coaching and how it differs from mentoring. Both are critical elements in leadership. Many would say that they are an essential part of a leader’s toolbox.
All modules in this course should take you 45 minutes or less – depending on whether you are working alone or with others, and whether you consult a mentor or discuss with colleagues.
On completion of this course, it is expected that you will have improved your coaching skills and mentoring knowledge to help you support and empower your colleagues more effectively.
Having then completed this course, you will be Certificated by Promoting Excellence.
This programme aims:
To deepen your knowledge and understanding of excellent coaching.
To provide opportunities for you to assess and reflect on your own coaching and mentoring skills.
To encourage you to become an excellent coach.
How to use this course
Below are a series of downloads for you. Taken together, they will lead you, in a modular basis, through the whole of our Promoting Excellence 'Coaching and Mentoring' course, and will conclude with a certificate that you can download to show you have successfully completed the training - and have been officially certificated by Promoting Excellence Limited.
Each of the six modules, plus the introductory module, has video narration, so you are best to complete the course where sound will not disturb others around you. The course is linear, so you should start by downloading and completing the Introduction, followed by Module ONE, Module TWO and so forth. Your password and login ID gives you access to this course and all its pages and modules, in most cases, for a full year from purchase, so you will not need to rush, but can work methodically. Some downloads are quite large - up to 50MB or so - so you should only download the module upon which you are currently working, before progressing to the next one and downloading it when you are ready. Downloading everything in one go will put strong and excessive load on the document delivery server and should be avoided.
Where a module has worksheets, bonus materials and handouts, these are listed below, in the order you will need to download them. Not all courses, and not all modules have worksheets or handouts, but where they do, they are listed below for you to download and use.
All modules are in Microsoft PowerPoint Show format. You need a copy of PowerPoint on your device to view them properly. The workbook is in PDF interactive format. The free PDF Reader from Adobe is the best way of ensuring complete functionality (the PDF viewers built-into browsers such as Chrome, Edge and Firefox do NOT offer the full PDF specification).
Certification
When you reach the conclusion of the course, you will be able to click a link to your Promoting Excellence certificate, which can be personalised with your name and the date of the award.
Is the course for an individual, or a group? Will they use this differently?
The course has been written for use by BOTH individuals AND small groups. An individual will need to reflect on some of the ideas raised, and to jot down their thoughts. They may like to then discuss their ideas with peers, or a competent leader. A small group will find benefit in discussing the ideas and issues raised as a group, and perhaps agreeing on joint actions.
Aims
To deepen your knowledge and understanding of excellent coaching and mentoring.
To provide opportunities for you to assess and reflect on your own coaching and mentoring skills.
To encourage you to become an excellent coach, and a great mentor.
Outcomes
On completion of this course, it is expected that you will have improved your coaching skills and mentoring knowledge to help you support and empower your colleagues more effectively.
Some Housekeeping Points
In each module,you can go forwards to the next slide by clicking on the button in the top right corner of each module's slides.
To signify that a slide is fully completed and ready to advance, the button-label (next to the button) will flash.
You can also go backwards to look again at any slide you have completed. To do that click the button in the top left corner.
When going back through slides, their videos (if any) will not automatically re-play - but you can still play them again by clicking on them)
Courses work, and run well, on a PC - they should also work on a MAC. They may run on an iPad or a tablet, but this is not guaranteed.
Technical support on device configuration options can only be provided by your ICT department. The course has been tested on PCs running W10 and W11.
YOUR COURSE
A Promoting Excellence Certificate in SIX Modules
You can complete the course as quickly or as slowly as you like. So long as you have a valid licence that is still 'in date', you can download your course material at any time..
REMEMBER - TO RUN THE COURSE YOU WILL NEED A RECENT VERSION OF MICROSOFT POWERPOINT AND THE FREE PDF READER FROM ADOBE.
TO DOWNLOAD ANYTHING - CLICK THE GREEN HEADINGS BELOW
---WORKBOOK ---
THE COACHING AND MENTORING WORKBOOK - Start by downloading this - it will be your guide as you progress through the course. You can complete this on-screen, or you can print it. PLEASE REMEMBER TO SAVE YOUR WORKBOOK to your local computer. If you do not save it, you can download a new one at any time, but it will be a fresh workbook without any of your notes. Only your own saved workbook contains your notes and your notes are only saved if you click 'save' after writing them, or finishing your course for the day. This is true for all Workbooks and Worksheets also.
--- COURSE ---CLICK THE GREEN HEADINGS TO DOWNLOAD---
INTRODUCTION TO THE COURSE - Start by Downloading this and working through it. (ppsx file)
This is just an introduction, to clarify aims and outcomes and the course content.
COMPLEMENTARY E-BOOK: PROMOTING EXCELLENCE IN COACHING- This is a free e-book, yours to keep for future reference as a student of Coaching and Mentoring.
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MODULE ONE - What is Coaching and Mentoring? (ppsx file). This module discusses how coaching and mentoring are two, linked-but-separate, well known, ways of working effectively with colleagues in order to improve performance through individual or team development - two separate processes but linked by the same set of underlying skills. It describes the process of coaching and mentoring, the purpose of each, and the kinds of questions used within each.
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MODULE TWO - Finding Your Default Style (ppsx file)
This module introduces the different styles of Coaching, Mentoring and Instructing (and briefly looks at a further style - Counselling). You'll use a diagnostic to discover your preferred style, and consider whether you could work further on the skills needed to Coach and Mentor really well.
MODULE TWO - Coaching and Mentoring Skills Questionnaire (pdf file)
This is a Promoting Excellence Diagnostic to help you determine your current preferences and skills for Coaching & Mentoring, and giving you suggestions where you have strong skills and possible development needs.
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MODULE THREE - Skills & Attributes for Coaching & Mentoring (ppsx file)
Having discovered whether your preferred style is coaching, mentoring or instructing, Module Three introduces some pointers or attributes needed to help develop and clarify what is required in a good coach and in the coaching session. You will learn about 'push' and'pull' in coaching and how to develop your own coaching skills. We will also discuss when 'coaching' becomes 'mentoring', and what to do, as well as what constitutes good practice in mentoring.
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MODULE FOUR - Excellence in Coaching (ppsx file)
This module discusses the four skills every coach must have, and must practice, if they are to achieve excellence. These are
1. Active Listening
2. Questioning Skills
3. Summarising and Giving Feedback
4. Influencing Skills (To ensure a positive impact)
The module looks at these four skills in turn, and considers what they are, and how we can improve in them.
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MODULE FIVE - Continuing to Develop Best Practice (ppsx file)
Module Five invites you to learn from your past experiences, and specifically an excellent coaching experience. It could be one you have had yourself when you were coached by someone else, one you have given to another person who you were coaching, or one you wish you had been given by another person who should have coached you.
The module will explore the experience to unpick what made it successful, and how you can use the experience going forward.
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MODULE SIX - Coaching Modelling and Conclusions (ppsx file)
We believe it is best to watch a coaching experience before you practice your own. You will need internet access to YouTube to view this specially-made Promoting Excellence video - which is embedded into Module Six.
Please ensure you are authorised to view this YouTube video by your organisation, and understand that Promoting Excellence cannot be liable for external links. For this reason you need to click the video once you are in Module Six, to signify you have been authorised by your school or college or organisation to play it. You should be aware of YouTube and Google’s privacy policy and understand that Promoting Excellence are not able to influence the content of any advertisements shown or other videos linked-to.
Security Settings vary across organisations. One some setups, the video may be visible on your slide. If it isn’t, please use the link on the slide or below to access the video (after getting permission from your ICT department). If clicking the link also doesn’t work, please open your web browser (Chrome, Edge, Firefox, Opera or whatever is permitted in your organisation) and paste the link below into the browser’s address bar and hit ‘Enter’.
The link to the video is:
https://youtu.be/VEpRsvG2Eo8
You can now download your certificate and the link is given in this module.
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Thank You
Thank you for your purchase of this course.
We hope it truly helps you become a truly fantastic Coach and an exceptional Mentor to your staff, obtaining better outcomes from your work - and that of your team or colleagues - no matter what your current hierarchical level.